Three auto-replies that actually convert

Most auto-replies sound like auto-replies. Here are three shapes that don't.

1. The warm greeting

Open with a first name if you have it, and a single concrete next step:

Hey {name}, thanks for reaching out! Happy to help — are you looking at our Starter or Growth plan?

2. The qualifier

If you're volume-limited, qualify before you reply with a human:

Quick one so I route you to the right person — are you sending under or over 10k messages a month?

3. The handoff

When the bot hits its limit, say so clearly:

That's a great question for our team — I've flagged it and someone will reply within a few hours.

Templates are starting points. The best ones we see get rewritten every month as teams learn what their audience actually responds to.